Abrashem Ltd respects the privacy of customers, trade buyers and website visitors.
This policy explains how we may collect, use and protect information submitted through our website, catalogue request forms, trade enquiry forms, email or WhatsApp communication.
Abrashem Ltd may collect information such as:
Full name
Business name
Email address
Phone or WhatsApp number
Business type
Product interest
Message or stock requirement
Order or enquiry details
We only collect information that helps us respond to enquiries, share catalogue details or support trade communication.
We may use submitted information to:
Respond to catalogue requests
Reply to trade enquiries
Share relevant stock or collection information
Discuss wholesale requirements
Support order-related communication
Improve website and enquiry handling
We do not use submitted details for unnecessary communication.
Abrashem Ltd does not sell personal information.
Information may only be shared where needed to manage enquiries, process communication, support delivery or meet business and legal requirements.
We aim to keep personal and business enquiry information secure and only for as long as reasonably needed for communication, order support or record keeping.
When users submit a form or contact Abrashem Ltd through WhatsApp, the information provided may be used to respond to that enquiry.
Please do not submit sensitive personal information through website forms unless it is necessary for your enquiry.
You may contact Abrashem Ltd to request access, correction or removal of your personal information where applicable.
This policy may be updated from time to time to reflect website, business or legal changes.
